Things To Know BEFORE Making An Appointment

WELL WITHIN FAMILY PRACTICE IS ACCEPTING NEW PATIENTS!

• Visits: New patient visits are comprehensive and will last up to 1 hour. This will provide the time to discuss concerns and collect critical information to find the root cause of concern. Each person wanting to establish care needs to book a new patient appointment - Please do NOT book an appointment for a new patient under the patient portal of an existing patient.

• Insurance: Our office does not accept or file for insurance coverage, nor do we deal directly with insurance companies. Some insurance companies will cover a portion of the visit depending on the plan, but you will need to handle the communication with your insurance company. If you need a superbill, please request that at checkout each time you visit our office. If you know you are able to utilize your insurance for certain services such as lab work, please let your practitioner know this - However, you are responsible for calling your insurance comapy to find out what labs are covered under your plan.

• Pricing: New patient visits are $299 for adults and $199 for children. Follow up appointments for existing patients vary in price and are based upon time spent: $125 for a regular up to 30 minute appointment, $187 for 45 minutes and $249 for an hour. Follow-up timing is based upon the amount of time your practitioner recommends. We do not offer payment plans. A credit card deposit for the full amount of the 1st visit is required to reserve your new patient appointment.

• Registering for the Patient Portal We ask that you register for the patient portal at least 24 hours prior to your initial visit as this portal is a HIPPA compliant space in which messages and lab slips can be sent, information about your visits at the office can be accessed, as well as any supplement protocols and medication information. This is also where you will fill out your initial intake form and sign consent forms - If these are not completed before your initial appointment, time may be alloted to filling out forms, rather than seeing your practitioner.

• Medical History If you have a significant amount of medical history, we ask that it be sent through your patient portal prior to your visit. All other medical history will be taken at your initial visit, and small amounts of paperwork may be scanned the same day and given back to you.

• Supplements: We carry a large selection of supplements in our office for your convenience. We stock brands we have carefully researched. Well Within also has a FullScripts account we can send a link to, or special order items from any of the companies with whom we have accounts. We appreciate our patients supporting our practice by purchasing supplements through our office.

• Payment Policies Well Within is a “fee for service” facility. We do not accept any form of insurance. Our facility is approved for HSA (Health Savings Account) spending allowances toward any service or supplement purchases. Additionally, you may submit your invoice to your insurance company for reimbursement if allowed. We recommend you check with your HSA/FSA and medical insurance providers PRIOR to making an appointment if this is an important factor for your family as we cannot guarantee coverage. Pre-payment for the full amount of the first visit is required to reserve your new patient appointment. Thereafter, payment is expected at the time of service. We accept cash, check, and all major credit or debit cards. In the event of a returned check, a returned check fee of $35 will be charged, in addition to the bank fees charged to us. We require prepayment for all new patient appointments. New patient visits are $299 for adults and $199 for children. This is a non-refundable fee.

• Cancellation, Reschedule, Late & No-Show Policy Existing patients who no-show, cancel, or reschedule an appointment with less than 24 hours of their scheduled appointment time will be charged a cancellation fee of $50. Existing patients who arrive more than 15 minutes late to their scheduled appointment, may be required to reschedule and will be charged a cancellation fee of $50. A credit card is required to reserve your new patient appointment. If you need to re-schedule, we require a minimum of 24 hours notice.

• New patients who no-show, cancel, or reschedule an appointment less than 24 hours of their scheduled appointment time will forfeit their ENTIRE deposit.

• Credit Card Policy A credit card is required to reserve your appointment.

  
  ***PLEASE CALL (864) 609-4440 IF YOU NEED TO MAKE AN APPOINTMENT AND CANNOT BOOK ONLINE***