Things You Need To Know Before Making An Appointment

WELL WITHIN FAMILY PRACTICE IS ACCEPTING NEW PATIENTS!

• Visit New patient visits are comprehensive and will last 60-90 minutes. This will provide the time to discuss concerns and collect critical information to find the root cause of concern. Each person wanting to establish care needs to book a new patient appointment.

• Insurance Our office does not file insurance. Some insurance companies will cover a portion of the visit depending on the plan. If you need a superbill, please request that at checkout each time you visit our office. You are able to utilize your insurance for certain services such as lab work if desired, however you are responsible for knowing the coverage of these per your plan.

• Pricing New patient visits are $299 for adults and $195 for children. Follow up appointments vary in price, based upon the amount of time your practitioner recommends. We do not offer payment plans at this time. A credit card deposit for the full amount of the 1st visit is required to reserve your new patient appointment.

• Registering for the Patient Portal We ask that you register for the patient portal prior to your initial visit as this portal is a HIPPA compliant space in which messages and lab slips can be sent, information about your visits at the office can be accessed, as well as any supplement protocols and medication information.

• Medical History If you have a significant amount of medical history, we ask that it be sent through your patient portal prior to your visit. All other medical history will be taken at your initial visit, and small amounts of paperwork may be scanned the same day and given back to you.

• Which Provider Should I Choose? Both of our nurse practitioners see patients of all ages, including newborns. Supplements may be recommended by all practitioners and are available in the office. Both take a holistic approach using medical history, traditional and specialty labs as needed. Kristi Williams does nutritional muscle testing in addition, whereas Nicole Spear utilizes a more functional medicine and lab-based approach. Both practitioners can write prescriptions when indicated.

• Supplement Recommendations: We carry a selection of supplements in our office that we personally trust and have carefully researched. If we recommend something we don’t have in stock, we’ll gladly special order it for you, or point you to a reliable place to purchase it.

• Payment Policies Well Within is a “fee for service” facility. We do not accept any form of insurance. Our facility is approved for HSA (Health Savings Account) spending allowances toward any service or supplement purchases. Additionally, you may submit your invoice to your insurance company for reimbursement if allowed. We recommend you check with your HSA/FSA and medical insurance providers PRIOR to making an appointment if this is an important factor for your family as we cannot guarantee coverage. Pre-payment for the full amount of the first visit is required to reserve your new patient appointment. Thereafter, payment is expected at the time of service. We accept cash, check, and all major credit cards. In the event of a returned check, a returned check fee of $35 will be charged, in addition to the bank fees charged to us. We require prepayment for all new patient appointments. New patient visits are $299 for adults and $195 for children. This is a non-refundable fee.

• Cancellation, Reschedule, Late & No-Show Policy Existing patients who no-show, cancel, or reschedule an appointment with less than 24 hours of their scheduled appointment time will be charged a cancellation fee of $50. Existing patients who arrive more than 15 minutes late to their scheduled appointment, may be required to reschedule and will be charged a cancellation fee of $50. A credit card is required to reserve your new patient appointment. If you need to re-schedule, we require a minimum of 24 hours notice.

• New patients who no-show, cancel, or reschedule an appointment less than 24 hours of their scheduled appointment time will forfeit their ENTIRE deposit.

• Credit Card Policy A credit card is required to reserve your appointment.

  
  ***PLEASE CALL (864) 609-4440 IF YOU NEED TO MAKE AN APPOINTMENT AND CANNOT BOOK ONLINE***